Shipping
SHIPPING DELAYS
Please note, due to service disruptions and post office closures in the US, you may experience some delays with your order. To see how this may impact you, click here. We thank you for your patience and understanding.
FREE SHIPPING ON ORDERS OVER $35
FREE SHIPPING IN THE USA
Free standard shipping to all states on orders of $35 USD or more (after any coupon and sale discounts). Anything under $35 USD will have a flat rate of $5 USD per order. Includes shipping to military addresses (overseas and domestic) as well as US Protectorates. Orders ship from Buffalo, NY.
FREE SHIPPING IN CANADA
Free standard shipping within Canada on orders of $45 USD or more (after any coupon and sale discounts). Anything under $45 USD will have a flat rate of $5 USD per order. We ship from within Canada (Thorold, ON) so there is no cross-border issues to deal with.INTERNATIONAL SHIPPING
INTERNATIONAL ORDERS
Rates are based on order weight and destination. Rates are automatically generated and displayed on the Shipping Information page of the order checkout process.see country list
When an order being shipped to the US is over $250 in value it will automatically be switched in our system to ship through UPS and signature will be required for the delivery (Note, the package must be shipped via regular ground service and the ship to destination cannot be a PO Box). This is done to protect the customer from having a valuable order misplaced or stolen. You can follow your tracking details by logging into your account, clicking on the order number and then scrolling down to the shipping link. Your tracking will give you an estimated day of arrival and UPS will make three attempts to deliver your order before sending it back to us.
Freight Forwarding
Please kindly note that Book Outlet cannot be held liable for orders shipped to freight forwarding facilities, storage lockers or 3rd party shipping agents or companies.
PRIORITY AND EXPEDITED RATES
Priority shipping is available and will incur an additional charge over standard shipping rates, based on weight and destination. Rates are automatically generated and displayed during the checkout process.
Estimated Delivery Times
The following estimated delivery time frames below begin 1 business day after your order has shipped from our warehouse:
| Country | Shipping Method | Time Frame |
|---|---|---|
| USA | UPS MI Standard | 3-20 business days |
| UPS Ground | 6-25 business days | |
| Canada | Standard (Canada Post) | 4-20 business days |
| UPS Ground | 6-25 business days | |
| International | MSI International | 7-45 business days |
During its journey, it is not uncommon for some gaps to occur between tracking updates of a package. This is especially common during times of higher volumes with the couriers. Despite lapses in tracking, packages will still be in transit to you. However, if your order does not arrive within the estimated shipping time provided above, please create a Service Inquiry with our Customer Service team for assistance within a maximum of 10 days from the estimated delivery date.
Please note: Kidsbooks.com representatives cannot provide any additional tracking information before the shipping time frame has completed.
Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume. Service to some remote areas also may require additional delivery days. If you require further assistance, please create a Service Inquiry and we will be happy to assist you in any way we can.