Shipping & Delivery Information
FREE SHIPPING ON ORDERS OVER $35
FREE SHIPPING IN THE USA
Free standard shipping to all states on orders of $35 USD or more (after any coupon and sale discounts). Anything under $35 USD will have a flat rate of $5 USD per order. Includes shipping to military addresses (overseas and domestic) as well as US Protectorates. Orders ship from Buffalo, NY.
FREE SHIPPING IN CANADA
Free standard shipping within Canada on orders of $35 USD or more (after any coupon and sale discounts). Anything under $35 USD will have a flat rate of $5 USD per order. We ship from within Canada (Thorold, ON) so there are no cross-border issues to deal with.INTERNATIONAL SHIPPING
INTERNATIONAL ORDERS
Rates are based on order weight and destination. Rates are automatically generated and displayed on the Shipping Information page of the order checkout process.see country list
Freight Forwarding
Please kindly note that Kidsbooks.com cannot be held liable for orders shipped to freight forwarding facilities, storage lockers or 3rd party shipping agents or companies.
Estimated Delivery Times
The following estimated delivery time frames below begin 1 business day after your order has shipped from our warehouse:
| Country | Shipping Method | Time Frame |
|---|---|---|
| USA | Standard | 3-10 business days |
| Canada | Standard | 3-10 business days |
| International | MSI International | 7-45 business days |
Note about order processing: Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days (excluding weekends and holidays).
During its journey, it is not uncommon for some gaps to occur between tracking updates of a package. This is especially common during times of higher volumes with the couriers. Despite lapses in tracking, packages will still be in transit to you. However, if your order does not arrive within the estimated shipping time provided above, please create a Service Inquiry with our Customer Service team for assistance within a maximum of 10 days from the estimated delivery date.
Please note: Kidsbooks.com representatives cannot provide any additional tracking information before the shipping time frame has completed.
Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume. Service to some remote areas also may require additional delivery days. If you require further assistance, please create a Service Inquiry and we will be happy to assist you in any way we can.